The terms and conditions governing your use of HIDDIKEL's services and website.
Last updated: June 10, 2026 — Version 1.0
These Terms of Service ("Terms") govern your access to and use of HIDDIKEL's website, platforms, and infrastructure services (collectively, the "Services"). By accessing or using any part of our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Services.
HIDDIKEL ("We", "Our", "Us") reserves the right to update or modify these Terms at any time. We will notify you of any material changes with a minimum of 30 days' advance notice. Continued use of our Services following notification constitutes acceptance of the updated Terms.
By accessing or using our Services, you represent and warrant that you are at least 18 years of age, have the legal authority to enter into a binding agreement on behalf of yourself or the organisation you represent, and will use our Services in full compliance with these Terms and all applicable laws and regulations.
HIDDIKEL's Services are intended for enterprise clients and business users. Access to certain Services may be subject to additional eligibility requirements as outlined in your service contract.
To access certain Services, you may be required to register for an account. When registering, you agree to:
HIDDIKEL reserves the right to suspend or terminate any account that we reasonably believe has been compromised, used fraudulently, or operated in violation of these Terms.
HIDDIKEL grants you a limited, non-exclusive, non-transferable licence to access and use our Services in accordance with these Terms and your service contract. You agree to use our Services only for lawful purposes and in a manner consistent with all applicable local, national, and international laws and regulations.
You agree not to:
HIDDIKEL is committed to delivering the highest levels of service availability as outlined in our Service Level Agreement. However, we do not warrant that our Services will be uninterrupted, error-free, or free from technical issues at all times.
Planned maintenance will be communicated in advance in accordance with the terms of our SLA. HIDDIKEL reserves the right to carry out emergency maintenance at any time where necessary to protect the integrity, security, or performance of our infrastructure, with prompt notification to affected clients.
As a client of HIDDIKEL, you are responsible for:
HIDDIKEL is committed to protecting your data and respecting your privacy. Our collection, use, and handling of personal data is governed by our Privacy Policy, which forms part of these Terms by reference.
You retain ownership of all data you store, process, or transmit through our Services. By using our Services, you grant HIDDIKEL the limited right to access, process, and store your data solely to the extent necessary to deliver the Services you have contracted for.
HIDDIKEL will not sell, share, or disclose your data to third parties except as required by law, as outlined in our Privacy Policy, or with your prior written consent.
All content, materials, software, technology, and infrastructure comprising HIDDIKEL's Services — including but not limited to our website, platform interfaces, documentation, and proprietary systems — are the exclusive intellectual property of HIDDIKEL and are protected by applicable copyright, trademark, and intellectual property laws.
You may not copy, reproduce, modify, distribute, or create derivative works from any part of our Services or intellectual property without prior written authorisation from HIDDIKEL. Nothing in these Terms grants you any ownership rights in or to HIDDIKEL's intellectual property.
Both parties agree to maintain the confidentiality of any proprietary or sensitive information disclosed in connection with the use of our Services. This obligation of confidentiality shall survive the termination of these Terms and your service contract.
HIDDIKEL will take all reasonable steps to protect the confidentiality of your data and business information in accordance with our Privacy Policy and applicable data protection legislation.
Access to HIDDIKEL's Services is subject to the fees and payment terms outlined in your service contract. You agree to pay all applicable fees in full and on time in accordance with your agreed payment schedule.
HIDDIKEL reserves the right to suspend or terminate access to Services in the event of non-payment or repeated late payment. All fees are exclusive of applicable taxes unless otherwise stated. HIDDIKEL reserves the right to revise its pricing with a minimum of 30 days' advance notice to existing clients.
To the fullest extent permitted by applicable law, HIDDIKEL shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use our Services, including but not limited to loss of data, loss of revenue, loss of business opportunity, or reputational damage.
HIDDIKEL's total liability to you for any claim arising from or related to these Terms or our Services shall not exceed the total fees paid by you to HIDDIKEL in the three months immediately preceding the event giving rise to the claim.
Nothing in these Terms shall limit or exclude HIDDIKEL's liability for death or personal injury caused by our negligence, or for any other liability that cannot be excluded by applicable law.
You agree to indemnify, defend, and hold harmless HIDDIKEL and its officers, directors, employees, and partners from and against any claims, liabilities, damages, losses, and expenses including reasonable legal fees arising from your use of our Services in violation of these Terms, your breach of any applicable law or regulation, or any third-party claims arising from your data, content, or activities on our platform.
Either party may terminate a service contract in accordance with the notice periods and terms outlined therein. HIDDIKEL reserves the right to suspend or terminate your access to our Services immediately and without notice in the event of a material breach of these Terms, fraudulent or unlawful use of our Services, or non-payment of outstanding fees.
Upon termination, you remain responsible for all fees accrued up to the date of termination. HIDDIKEL will provide reasonable assistance to facilitate the migration of your data following termination, subject to the terms of your service contract.
HIDDIKEL shall not be liable for any failure or delay in the performance of our Services arising from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, civil unrest, government actions, power grid failures, or disruptions to third-party networks and services.
In the event of a force majeure situation, HIDDIKEL will notify affected clients promptly and take all reasonable steps to restore normal service as quickly as possible.
These Terms are governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising from or related to these Terms or our Services shall first be referred to good-faith negotiation between the parties. If a dispute cannot be resolved through negotiation within 30 days, it shall be referred to mediation or arbitration in accordance with applicable Nigerian law.
These Terms, together with our Privacy Policy, Service Level Agreement, and any applicable service contract, constitute the entire agreement between you and HIDDIKEL with respect to the use of our Services and supersede all prior agreements, representations, and understandings.
For all enquiries, notices, or requests related to these Terms, please contact us at:
These Terms of Service are governed by the laws of the Federal Republic of Nigeria. HIDDIKEL is committed to full compliance with all applicable legislation governing the provision of digital infrastructure and data centre services.
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